Legal
Privacy policy
At Sigma Files, we understand the importance of privacy and are committed to protecting the personal information of our clients. This Privacy Policy outlines the types of information we collect as part of our services and how we use, store, and protect that information. It applies to all information collected through our services, whether through our website, email, phone, or other means of communication.
Consent
By using our services, you consent to this Privacy Policy and agree to its terms.
Information we collect
We may collect several types of personal and financial information, including but not limited to:
- Contact information — name, company name, address, email address, and telephone number.
- Financial information — bank account details, transaction history, financial statements, tax identification numbers, and other data necessary for providing our services.
- Business information — details about your business structure and legal records.
- Communication records — information you provide through direct communication with us, including emails and messages.
How we use your information
The information we collect is used to provide our services and to improve their quality. Our website, sigmafiles.com, also uses cookies to improve your browsing experience and provide personalized content. Cookies are small files stored on your device that help us understand your preferences and how you use our site. You can manage your cookie preferences through your browser settings; by continuing to use our website, you agree to our use of cookies.
Information sharing
We do not share your personal or financial information with third parties, except as required by law or with your explicit consent. We may share information with trusted service providers who assist us in delivering our services, provided they adhere to strict confidentiality and data protection standards.
Third-party service providers
We may use third-party service providers for functions such as payment processing, cloud storage, and analytics. These providers are carefully selected and required to maintain the confidentiality and security of your data, and to comply with applicable data protection laws.
Data security
We take the security of your information seriously and implement appropriate measures to safeguard it, including encryption, secure servers, and access controls, to protect against unauthorized access, disclosure, alteration, or destruction of your personal and financial information.
Retention of information
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once information is no longer needed, we securely dispose of it.
International data transfers
If your data is transferred across borders, we take appropriate steps to ensure it is protected in accordance with applicable data protection laws, including standard contractual clauses or other legal mechanisms as needed.
Your rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccurate or incomplete information.
- Request deletion of your personal information, subject to legal and contractual obligations.
- Object to the processing of your personal information in certain circumstances.
- Request the transfer of your data to another organization or directly to you, under certain conditions.
To exercise any of these rights, please contact us.
User responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account. Please notify us immediately if you suspect any unauthorized use of your account.
Legal compliance
We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), and are committed to handling your data lawfully.
Children's privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take steps to remove it from our records.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We encourage you to review it periodically, and we'll post any significant changes on this page.
Contact us
If you have questions or suggestions about this Privacy Policy, or wish to exercise any of the rights above, reach us at info@sigmafiles.com or through our Contact us page.